Now, within 48 hours of the event, you are going to realize that something is not quite the way it was before the event/incident occurred. Good news! YOU have a first hand account documented in detail that will eventually be used to jog the memory of the other party. In most cases, accurate and objective first hand observations are the leading contributor to a timely equitable resolution. If the damages are non-monetary and relatively minor, you will likely benefit most from a Mediator. Even if your situation requires a legal solution, your attorney will be delighted that you were responsible enough to keep helpful information.
Here is the good stuff ... this is what you need to record when ANY incident/event, for which a conflict or dispute, emerges.
Make a note of the day of the week, the date and the time.
- Who was there?
If you want names, just say "I'm First name Last Name, and you are?"
If they refuse to give their name, write down a physical description of the person.
- What was done?
Describe the specifics of their behavior
- What was said?
Try to be as accurate in writing down their words verbatim
- What was your reaction to what happened?
It is important to be truthful, because we are all human and humans make mistakes. It's always better for you if you described what actually happened.
- Was anything damaged?
Look closely to see if there are scratches, dents, burns, breaks, pieces on the ground - how about disassembled, defaced, ripped, torn or stretched.
- Was anyone hurt?
This applies to animals and humans ... there are going to be immediately visible damages and then there are going to be underlying damages. Something which looks OK on the surface could be life threatening (ie., ruptured organ).
- What did you do to manage the conflict/dispute or incident?
This is where you document that you went to both a health care provider AND a mental health professional IMMEDIATELY following the event. Even when they say, "you seem OK but I want you to come back later" you will have done what 99% of victims don't. Being proactive is your assurance that if something is wrong - you are going to be diligent rather than just assume it's no big deal. On the other hand, your failure to be proactive will prove costly to YOU when you are seeking a resolution.
If you would like the copy of my PDF, just email me and ask.